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Have a question? Don't hesitate to reach out — we're here to make your experience amazing!
CUSTOMER SUPPORT
For questions about order status, tracking, product information, sizing, returns, exchanges, or custom requests, please reach out to our team directly.
• Email Support: hello@theinnerhorizoncollective.org
• Phone Support: (702) 518-9411
• Mailing Address: 732 S 6th St, Ste R, Las Vegas, NV 89101
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
• Standard Response Time: 24–48 hours
SHIPPING & POLICY STANDARDS
Every item is custom made-to-order especially for you. Please use the guidelines below to estimate your delivery window:
Production Time: 2–5 business days
Shipping Time: 2–5 business days
Service Area: We ship exclusively to the 48 contiguous United States and Washington D.C. (Free shipping included on all orders)
Return Policy: Because items are custom-produced on demand, we accept returns or replacements within 14 days of delivery exclusively for damaged, misprinted, or defective items.