Privacy policy
Last updated: June 2026
The Inner Horizon Collective LLC operates this Shopify store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and share information when you interact with the Services, make purchases, or contact us. By using our Services, you agree that you have read, understood, and agree to this Privacy Policy. If you do not agree, you must stop using our Services immediately.
INFORMATION WE COLLECT
We collect personal information to provide, fulfill, and improve our services. This may include:
• Contact Information: Name, email, shipping and billing addresses, phone number
• Financial Information: Payment method, billing details, transaction information
• Account Information: Username, password, preferences, settings
• Transaction and Usage Data: Items viewed, purchased, added to wishlist or cart
• Communications: Messages you send us, including customer support inquiries
• Device Information: IP address, browser type, device identifiers
HOW WE USE YOUR INFORMATION
We use your information for purposes including:
• Fulfilling orders, arranging shipping, and handling returns or exchanges
• Providing customer support and responding to inquiries
• Marketing, advertising, and promotional communications (if you opt-in)
• Preventing fraud, ensuring security, and complying with legal obligations
• Improving and personalizing your shopping experience
COOKIES & TRACKING TECHNOLOGIES
Third-Party Cookies
Our website uses cookies and similar tracking technologies from third-party service providers to enhance your shopping experience, analyze site traffic, and deliver personalized content. These third parties include Google (Analytics, Ads, Customer Reviews), Facebook/Meta, and other advertising and analytics partners. These services may collect information about your browsing activity across different websites over time.
Google Transaction Data Collection
When you make a purchase on our site, Google may collect transaction data including order details, purchase amount, and product information to provide services such as Google Customer Reviews and to improve our advertising performance. This data is collected in accordance with Google's Privacy Policy.
Cookie Management
You can control and manage cookies through your browser settings. Most browsers allow you to view and delete cookies, block third-party cookies, block cookies from specific sites, or block all cookies. Please note that blocking cookies may impact your ability to use certain features of our website. To learn more about managing cookies, visit your browser's help section or visit www.allaboutcookies.org.
INFORMATION SHARING
We share your information only when necessary, including:
• Platform & Service Providers: Shopify, Printify, Lulu.com, SEAL/LMS for subscriptions, USPS, FedEx, UPS, DHL, Shopify Payments, Afterpay, PayPal, Stripe, and marketing tools like Klaviyo
• Business Transactions: In the event of a sale, merger, or transfer of assets
• Legal Compliance: As required by law, for fraud prevention, or to protect rights and safety
All third parties receive only the information necessary to provide their services.
RETENTION & SECURITY
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. We take reasonable steps to protect your data, but no system can be perfectly secure.
YOUR RIGHTS
Depending on your location, you may have rights to:
• Access, correct, delete, or restrict use of your information
• Object to processing for marketing purposes
• Withdraw consent for specific uses
To exercise these rights, contact us at the information below.
INTERNATIONAL TRANSFERS
Your information may be processed in countries outside your residence, including the US, under recognized data transfer mechanisms.
CHILDREN
Our services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.
RETURNS & REFUNDS
All returns and exchanges are handled digitally or through our fulfillment partner. No physical returns should be sent to the business address.
CONTACT
• Email Support: hello@theinnerhorizoncollective.org
• Phone Support: (702) 518-9411
• Business Address (for legal correspondence only): 732 S 6th St, Ste R, Las Vegas, NV 89101
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
• Standard Response Time: 24–48 hours
Please email us for support; do not send physical returns to this address.